Net Easy ensures our clients receive prompt support on any project they may work on with us. Not only are our phone lines always open, but we also have a team dedicated solely to support.
Our team is packed with experts that cater directly to your project’s need. When you call, email, or message us with a support need, we will set you up with the expert that fits that need best.
Please peruse these frequently asked questions before reaching out. If your question was not answered, please contact our team directly.
Use Secure FTP (file transfer protocol) or FTP over SSH. We do NOT allow simple FTP since this exposes passwords in plain text.
Yes, NetEasy offers managed Word Press hosting service. We can also include the commercial Divi theme at no additional costs. We offer Elementor for an additional fee.
NetEasy makes us of our own network and equipment along with using numerous outside cloud services and consulting solutions. We structure solutions based upon requirements and data protection by architecting the best solution using many provider options.
Yes, NetEasy offers both colocation service and colocation consulting service with move-in assistance. We have experience datacenter technology including building custom on premise data center solutions at smaller scale than today's monster operators.
imap: port 143 (Used by end users to retrieve emails via IMAP protocol, secure connection over STARTTLS is enforced by default.)
imaps: port 993 (Used by end users to retrieve emails via IMAP protocol over SSL.)
submission (smtp clients): port 587 SMTP over TLS. (Used by end users to send/submit email.)
smtp (mail servers only): port 25 is open for server-to-server communications
Please include a brief message about your support needs and we will align you with the perfect expert to help you out. Our expert will contact you as soon as possible upon submission so that we can take care of your issue right away.